State Farm® Insurance Agent Derek Gromko

"Derek has been amazing and helped me get insurance not only on my vehicle but on the motorcycle as well, he has made the process quick and painless if your looking for a great State Farm agent go to him he will get you an amazing rate"

"Derek is amazing. Always there for me."

"I have been a customer of Derek's for 15+ years now, and have always had good things to say about him and the way he runs his business... however, when I actually NEEDED to use my insurance, the State Farm product has delivered maybe one of the worst customer experiences in my entire life. Back in August, my neighborhood was hit with a hail storm, with meteorological reports stating 1.75" (golf ball size) hail. My neighbor's car, 150ft away, was totaled. Looking out my front window, I can see 5 other houses in my neighborhood replacing their roofs this past winter due to hail damage. I decided to have my roof inspected for hail, and the inspector produced a set of photos they told me were hail, so I decided to file a claim with State Farm. A State Farm inspector came out and took some photos of my property, and came back with a granted claim for some soft metal damage throughout the property, most of which I was completely unaware of, but they stated my roof was unaffected (this was an absolute joke). I have spent the last 4 months attempting to get in touch with SOMEONE at State Farm who can speak to the report, and why they are stating there is no damage to the roof. I have sent in photos from the 1st inspection that show hail damage, which is getting denied by State Farm with ZERO explanation. The answer I get over and over again is "this is not hail damage" - and there is no answer to my follow up question - "if this is not hail damage, then what is it?" I have had to call in countless times. I have been told someone else will follow up with me, only to be ignored for weeks. This entire process has been nothing but transparent attempts to avoid responsibility, and shady business practices. They are acting in very bad faith by not providing any explanations for their findings, denying my request outright simply for a 2nd inspection. It's clear they are hiding behind the age of my roof and some lichen presence to claim there is no hail damage, even though my submitted photos clearly show embedded shingle grains in hail hits, a tell tale difference between lichen and hail. The absolute refusal to answer simple questions on the photos I am submitting tell me all I need to know about this company's shady business practices. So if you decide to go with State Farm as your insurance carrier, I only hope you do not ever find yourself in place where you need to use your insurance for a claim.... or you will also find yourself screwed out of years of $1000+/year premiums you have paid in case of that emergency."

"I do not have any other options at this point. I have had good and bad but here I am. Still here."

"Great customer service! Understanding and very helpful."

"Derek's work ethic and diligence is outstanding!"

"Derek is always there to give advice and any questions I have. The rates I have is also consistent. Will always recommend Derek for their insurance needs."

"Very polite and informative. Thanks."

"Derek has been our home insurance rep for a number of years. His team was able to help me with a billing issue that needed to be resolved and they were quite nice!"

"State Farm has saved me hundreds of dollars and they are so nice when I call them they treat me awesome and do whatever they need to do to accommodate me Thank You State Farm"

"I'll been with Derek for several years there are always quick and very professional when I need them"

"Very customer focused, quick to reply to questions and clarification. I would recommend this Agent for insurance purposes."

"I’ve been a State Farm customer for several years now, and I couldn’t be happier! Derek and the team are incredibly knowledgeable and always made sure I felt confident in my coverage. State Farm has been reliable and very easy to work with—I wouldn’t trade it for anything! Highly recommend : )"

"Derek is always extremely responsive and always get anything I need handle quickly. I have purchased home and auto insurance and be made both processes simple and painless. Great professionalism & great response time."

"Great insurance company 👌 👏 👍"

"Had spoken to Derek about 6 months ago for car insurance rates . Not enough to make me switch. Recently received the renewal for the mortgage insurance almost doubled . Had called Derek he had given me a bundle rate for home and car. Home insurance went back down acually cheaper than the year I had paid before . Car also went down. What amazed me was how fast the mortgage insurance was switched that could be a pain and take time to get to the right people . I would recommend Derek for being tenative and detailed . Glad I had called Derek Great Job Derek SR"

"Derek is extremely responsive and provides very competitive rates. I continue to move more and more business to Derek."

"Excellent"

"My family has been with Derek Gromko’s State Farm agency for many years. Derek, and his team, takes a personal approach to assisting clients. His familiarity with your property, vehicles, etc., allows him to provide you with an array of affordable insurance plans that provide comprehensive coverage and a sense of safety and security."

"State Farm and Mr. Gromko are wonderful to deal with. He was so nice when we signed up. All the staff are very pleasant and understanding."

"Derek made it easy for me when I purchased a new car this year. I call and ask was taken care of."

"Derek is helpful, kind and efficient! Thank you"

"Gracias por su atención y excelente servicio me ayudaron mucho Bendiciones 🙏🏼"

"Excellent agent. Very knowledgeable. Would definitely recommend!! Keep up the great work Derek!"

"I have never been happier with an insurance company. Derek is great, I would highly recommend insurance through State Farm with Derek!"