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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of bianca fossile

bianca fossile

April 17, 2025

5  out of  5
rating by bianca fossile
"A big help and great experience!"
We responded:
"Thank you, Bianca, for sharing your positive experience with us! We're delighted to hear that you found our service helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance, feel free to reach out."
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Sam Nowak

April 17, 2025

5  out of  5
rating by Sam Nowak
"Derek is the best!"
We responded:
"Thank you, Sam, for your fantastic review! It's wonderful to hear that you had such a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you ever need assistance or have any questions, feel free to reach out."
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sophia turco

April 17, 2025

5  out of  5
rating by sophia turco
"Reagan is great! Super helpful and she made my experience super enjoyable"
We responded:
"Thank you for sharing your experience, Sophia. It's wonderful to hear that Reagan was able to make your experience enjoyable and helpful. Your feedback is greatly appreciated, and we're glad to have met your expectations."
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Jack Wable

April 17, 2025

5  out of  5
rating by Jack Wable
"Excellent Service!"
We responded:
"Thank you, Jack, for your wonderful feedback! It's fantastic to hear that you had an excellent experience with our service. We are committed to providing the best support possible, and your positive review is greatly appreciated. If you have any further questions or need assistance, feel free to reach out."
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Makena Dlugos

April 17, 2025

5  out of  5
rating by Makena Dlugos
"fantastic—professional, responsive, and genuinely helpful. Highly recommend for anyone looking for reliable insurance support!"
We responded:
"Thank you, Makena, for sharing your experience and for the kind words. It's wonderful to hear that you found our service professional, responsive, and genuinely helpful. Your recommendation means a lot to us, and we're glad to be your choice for reliable insurance support. If there's anything else we can assist you with, please let us know."
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Jenna Chernick

April 17, 2025

5  out of  5
rating by Jenna Chernick
"I’ve had a great experience with Derek Gromko, always professional, friendly, and quick to respond to any questions I have. He made the process of setting up my policy easy and stress-free, and I feel confident knowing I’m well-covered. I highly recommend him for anyone looking for reliable and personalized service!"
We responded:
"Thank you, Jenna, for sharing your positive experience. "
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Kaylee Clark

April 16, 2025

5  out of  5
rating by Kaylee Clark
"We love Derek Gromko‼️"
We responded:
"It's wonderful to hear that you had a great experience with Derek. We truly appreciate your feedback and look forward to continuing to serve your insurance needs."
Profile photo of Kailtyn Wertlieb

Kailtyn Wertlieb

April 16, 2025

5  out of  5
rating by Kailtyn Wertlieb
"Best agent out there!!"
We responded:
"Thank you, Kaitlyn, for your fantastic review! If there's anything else we can assist you with, please let us know."
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kim mckenna

April 16, 2025

5  out of  5
rating by kim mckenna
"I had a great experience with Derek. I highly recommend working with him, he is very knowledgeable and trustworthy."
We responded:
"Thank you, Kim, for sharing your positive experience. Your recommendation means a lot to us, and we're glad to have been able to assist you."
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bruno rosa

April 16, 2025

5  out of  5
rating by bruno rosa
"Awesome team!"
We responded:
"Thank you, Bruno, for your fantastic feedback! It's wonderful to hear that you had such a positive experience with our team. Your support means a lot to us."
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Jenna DeEll

April 16, 2025

5  out of  5
rating by Jenna DeEll
"Super helpful, the best!"
We responded:
"Thank you, Jenna, for your positive feedback! Your satisfaction is our top priority, and we're delighted to know we're meeting your expectations. If there's anything else we can assist you with, please feel free to reach out."
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Marly Cassford

April 16, 2025

5  out of  5
rating by Marly Cassford
"Great professionalism and service!"
We responded:
"Thank you, Marly, for your feedback! Your satisfaction is our top priority, and it's great to know we met your expectations. If you ever need assistance in the future, we're here to help."
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meghan mcauliffe

April 16, 2025

5  out of  5
rating by meghan mcauliffe
"awesome"
We responded:
"Thank you, Meghan, for your 5 star rating! It's great to know that you had a positive experience with us. "
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Hannah Gumersell

April 16, 2025

5  out of  5
rating by Hannah Gumersell
"Great service!!"
We responded:
"Thank you, Hannah, for your wonderful feedback!"
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Katie Welage

April 16, 2025

5  out of  5
rating by Katie Welage
"Derek Gromko and his team are great! Very trustworthy."
We responded:
"Thank you, Katie, for sharing your positive experience the team. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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kendal mccluskey

April 16, 2025

5  out of  5
rating by kendal mccluskey
"Amazing service, high quality work in a timely manner."
We responded:
"Thank you, Kendal, for sharing your positive experience. Your feedback is greatly valued and motivates us to continue providing excellent service."
Profile photo of Israel Arce

Israel Arce

April 9, 2025

5  out of  5
rating by Israel Arce
"Derek has been amazing and helped me get insurance not only on my vehicle but on the motorcycle as well, he has made the process quick and painless if your looking for a great State Farm agent go to him he will get you an amazing rate"
We responded:
"Thank you, Israel, for sharing your positive experience. It's wonderful to hear that we were able to assist you efficiently with both your vehicle and motorcycle insurance needs. Your recommendation means a lot, and we're glad to know you found the process quick and painless. We appreciate your feedback and look forward to continuing to serve you."
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Stacey Matias

April 9, 2025

5  out of  5
rating by Stacey Matias
"Derek is amazing. Always there for me."
We responded:
"Thank you, Stacey. "
Profile photo of David Pagini

David Pagini

April 1, 2025

1  out of  5
rating by David Pagini
"I have been a customer of Derek's for 15+ years now, and have always had good things to say about him and the way he runs his business... however, when I actually NEEDED to use my insurance, the State Farm product has delivered maybe one of the worst customer experiences in my entire life. Back in August, my neighborhood was hit with a hail storm, with meteorological reports stating 1.75" (golf ball size) hail. My neighbor's car, 150ft away, was totaled. Looking out my front window, I can see 5 other houses in my neighborhood replacing their roofs this past winter due to hail damage. I decided to have my roof inspected for hail, and the inspector produced a set of photos they told me were hail, so I decided to file a claim with State Farm. A State Farm inspector came out and took some photos of my property, and came back with a granted claim for some soft metal damage throughout the property, most of which I was completely unaware of, but they stated my roof was unaffected (this was an absolute joke). I have spent the last 4 months attempting to get in touch with SOMEONE at State Farm who can speak to the report, and why they are stating there is no damage to the roof. I have sent in photos from the 1st inspection that show hail damage, which is getting denied by State Farm with ZERO explanation. The answer I get over and over again is "this is not hail damage" - and there is no answer to my follow up question - "if this is not hail damage, then what is it?" I have had to call in countless times. I have been told someone else will follow up with me, only to be ignored for weeks. This entire process has been nothing but transparent attempts to avoid responsibility, and shady business practices. They are acting in very bad faith by not providing any explanations for their findings, denying my request outright simply for a 2nd inspection. It's clear they are hiding behind the age of my roof and some lichen presence to claim there is no hail damage, even though my submitted photos clearly show embedded shingle grains in hail hits, a tell tale difference between lichen and hail. The absolute refusal to answer simple questions on the photos I am submitting tell me all I need to know about this company's shady business practices. So if you decide to go with State Farm as your insurance carrier, I only hope you do not ever find yourself in place where you need to use your insurance for a claim.... or you will also find yourself screwed out of years of $1000+/year premiums you have paid in case of that emergency."
We responded:
"We sincerely apologize for the frustration you’ve experienced. We understand how important it is to receive clear communication and support during the claims process. However, claim decisions are made at the corporate level, and our agency does not have direct control over claim approvals or denials. That being said, we truly appreciate your long-standing relationship with our office, and we want to help in any way we can."
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Susan Hitchcock

March 21, 2025

4  out of  5
rating by Susan Hitchcock
"I do not have any other options at this point. I have had good and bad but here I am. Still here."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Profile photo of Yajaira Perez

Yajaira Perez

March 6, 2025

5  out of  5
rating by Yajaira Perez
"Great customer service! Understanding and very helpful."
We responded:
"Thank you, Yajaira, for your wonderful review! We're delighted to hear that you found our customer service understanding and helpful. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If there's anything else we can assist you with, please feel free to reach out."
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Ray Castillo

March 3, 2025

5  out of  5
rating by Ray Castillo
"Derek's work ethic and diligence is outstanding!"
We responded:
"Thank you, Ray, for your wonderful review! It's great to hear that Derek's work ethic and diligence have made such a positive impression. Your feedback is truly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, feel free to let us know."
Profile photo of Christopher Antonio

Christopher Antonio

February 11, 2025

5  out of  5
rating by Christopher Antonio
"Derek is always there to give advice and any questions I have. The rates I have is also consistent. Will always recommend Derek for their insurance needs."
We responded:
"Thank you, Christopher, for sharing your positive experience. It's wonderful to hear that Derek has been able to provide you with helpful advice and consistent rates. Your recommendation means a lot, and we're glad to have earned your trust for your insurance needs."
Profile photo of Diane Vitkauskas

Diane Vitkauskas

February 6, 2025

4  out of  5
rating by Diane Vitkauskas
"Very polite and informative. Thanks."
We responded:
"Thank you, Diane, for taking the time to share your feedback. We're glad to hear that you found our service polite and informative. Your insights are valuable to us as we strive to enhance our customer experience. If there's anything more we can do to improve your experience, please let us know."
Profile photo of Darrin Misteri

Darrin Misteri

January 4, 2025

5  out of  5
rating by Darrin Misteri
"Derek has been our home insurance rep for a number of years. His team was able to help me with a billing issue that needed to be resolved and they were quite nice!"
We responded:
"Thank you, Darrin, for sharing your experience! It's wonderful to hear that Derek and the team were able to assist with your billing issue and that you found them to be so helpful and pleasant. Your feedback is greatly appreciated and motivates us to continue providing excellent service."