State Farm® Insurance Agent Derek Gromko
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brian Peach
November 5, 2025
"Always kind, courteous, and helpful. Been a customer for years and I’ve never had an issue!"
April in CT
October 31, 2025
"Derek has lost a long-time customer, and the commission that goes along with that, because of the actions of his horrid employee WENDY.... My mom was late paying this month's bill (for the 1st time ever) and Derek called and left a friendly message about it and said to call him about it. We proceeded to call him, & WENDY answered. We asked to speak with Derek, since he is the person who called and he is my mom's agent and his name is on the bill, and WENDY proceeded to say that they were all licensed & that she could help us. I told her again that we wanted to speak to Derek. At that point, instead of saying "Please hold for Derek" or "He's not available right now, but I'll leave him a message to call you", LIKE A NORMAL PERSON WOULD DO, she instead, again, stated that they were all licensed & that she could help me. I repeated for the THIRD TIME that we wanted to speak to Derek. And again, instead of putting us in hold or taking a message, she said she could assist me. At that point I was getting annoyed and informed WENDY that I didn't like having to repeat myself this way and stated for the 4th time that we were calling to specifically speak to Derek. She again wouldn't do what a normal person would do and insisted that I can speak to her. I then became angry and began getting loud. Needless to say that this all spiraled to the point where WENDY started enjoying herself and laughing and goading me into getting louder and louder to the point that I began swearing so, again, instead of putting me on hold or taking a message, she began repeatedly hanging up on me. I informed WENDY that we were going to change agencies and file a complaint and WENDY said to go ahead and do that. So, I hung up (after having to keep calling back because WENDY kept hanging up on me) and proceeded to contact State Farm in order to pay the bill, change agencies, and file a complaint. While doing this, Derek called. I told him what happened with his horrid (I actually used the "C" word) employee WENDY and that what transpired was absolutely unacceptable and that we were changing agencies. He said he didn't want to lose my mother as a customer, but he also didn't act like he cared either. He then kept saying well what can I do for you and I kept having to tell him that I was on the phone in the other room in the process of changing agencies because of his employee's unacceptable behavior and treatment of a paying client. I do not recommend this agency at all. I wish the calls were recorded but Derek said they are not. Do not use this State Farm agency. Use another one. People should not have to be treated this way by WENDY or any other person there, or any business at all. I hope WENDY is happy with herself."
"I’m very sorry to hear about your experience and that you felt frustrated during your call with our office. Our goal is always to provide respectful and helpful service to every customer who reaches out to us. That said, we also expect the same level of respect in return. We do not tolerate or appreciate the use of profanity or name-calling toward our team members, especially when they are doing their best to assist. While I understand emotions can run high in stressful moments, my team—including Wendy—works hard to resolve issues promptly and professionally. If you have any remaining concerns or would like to discuss this matter further, please feel free to reach out to me directly at the office. Thank you, Derek "
Jon Simon
October 26, 2025
"You don't really appreciate your insurance...or your agent...until you need them. Lucky for me I had Derek on my side when life got turned upside down one day."
"Thank you, Jon, for sharing your experience. It's great to hear that Derek was able to support you when you needed it most. Your feedback is truly appreciated, and we're glad to have been there for you during a challenging time."
Madelyn Vachier
October 3, 2025
"They are the best insurance I’ve had for years whenever I couldn’t make payments till further due dates they would work with me always.my whole household has them for insurance.i am very pleased with them"
"Thank you, Madelyn, for sharing your positive experience. It's wonderful to hear that our team has been able to support you and your household with your insurance needs. Your satisfaction is our priority, and we're glad to know that our flexibility with payment arrangements has been helpful. We appreciate your trust and look forward to continuing to serve you."
juan edwin
September 30, 2025
"A+"
"Thank you, Juan, for your fantastic feedback and the perfect rating! It's wonderful to know that you had a positive experience with our services. We're committed to providing the best support and are always here to help with your insurance needs. Your satisfaction is our priority, and your review means a lot to us."
Berto Rosado
September 29, 2025
"Love working with Derek and his crew they are so easy to talk to."
"Thank you, Berto, for sharing your positive experience. It's wonderful to hear that you find it easy to communicate with the team. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Deepak Kumar
September 27, 2025
"Professional service received and highly recommend for insurance needs. Switched from Geico and best decision. Thanks for your great support."
"Thank you, Deepak, for sharing your positive experience. It's wonderful to hear that you found our service professional and that switching from Geico was the right choice for you. Your recommendation means a lot to us, and we're grateful for your trust in handling your insurance needs. If there's anything else we can assist you with, please feel free to reach out."
Marcelo Diaz
September 22, 2025
"Una excelente agencia yo la recomiendo al 100 % ya tengo alrededor de 18 años y siempre han buscado la manera de tenes mejores beneficios y siempre que necesito algún documento me lo envian."
"Gracias por compartir tu experiencia positiva con nosotros. Nos alegra saber que durante estos 18 años hemos podido ofrecerte un servicio que cumple con tus expectativas y necesidades. Valoramos mucho tu recomendación y seguiremos trabajando para brindarte siempre el mejor servicio posible."
Clarissa Cruz
September 22, 2025
"I've been with state farms for many years, Derek Gromko is a great agent, takes his time to go over all questions i have."
"Thank you, Clarissa, for sharing your experience and for being a loyal customer over the years. It's wonderful to hear that our team has been able to assist you by thoroughly addressing all your questions. Your feedback is greatly appreciated and helps us continue providing excellent service."
Earl Ali-Randall
September 19, 2025
"They are very helpful and thought and affordable"
"Earl, Thank you for taking the time to leave us a great review. "
Nakishah Cividanes
September 19, 2025
"Been with State farm since I got my license as a teen and now after 18 + years I can say they have been good to me."
"Thank you, Nakishah, for sharing your experience with us. It's wonderful to hear that you've been with State Farm for over 18 years. We appreciate your loyalty and are glad to know that we've been able to meet your needs throughout the years. If there's anything more we can do to enhance your experience, please feel free to let us know. Your feedback is invaluable to us."
Joseph Prue
August 14, 2025
"Great place to be insured by . The people are kind and very helpful. Excellent Insurance for everything I've ever needed."
"Thank you, Joseph, for sharing your positive experience. It's wonderful to hear that our team has been kind and helpful in meeting your insurance needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Brandin C.
June 14, 2025
"When I contacted Derek and his office, I was given the best service I could ask for! All my questions were answered thoroughly and were explained in a very easy to understand manner."
"Thank you, Brandin, for sharing your experience. It's wonderful to hear that the team provided you with the service you were looking for and that all your questions were addressed clearly. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
dpond 25
May 22, 2025
"Great and fast service."
"Thank you for sharing your positive experience. We're delighted to hear that you found our service both great and fast. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Licelia Levy
May 16, 2025
"Scott was great to work with and helpful"
"Thank you for sharing your positive experience with Scott. It's wonderful to hear that he was helpful and great to work with. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
Nicholas Ford
May 5, 2025
"Was recommended from a friend, would definitely trust and continue to do business with them! Thanks again"
"Thank you, Nicholas, for sharing your positive experience and for trusting us with your insurance needs. We're grateful for your friend's recommendation and are delighted to have you as part of our community. Your support means a lot to us!"
bianca fossile
April 17, 2025
"A big help and great experience!"
"Thank you, Bianca, for sharing your positive experience with us! We're delighted to hear that you found our service helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance, feel free to reach out."
Sam Nowak
April 17, 2025
"Derek is the best!"
"Thank you, Sam, for your fantastic review! It's wonderful to hear that you had such a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you ever need assistance or have any questions, feel free to reach out."
Sophia Turco
April 17, 2025
"Reagan is great! Super helpful and she made my experience super enjoyable"
"Thank you for sharing your experience, Sophia. It's wonderful to hear that Reagan was able to make your experience enjoyable and helpful. Your feedback is greatly appreciated, and we're glad to have met your expectations."
Jack Wable
April 17, 2025
"Excellent Service!"
"Thank you, Jack, for your wonderful feedback! It's fantastic to hear that you had an excellent experience with our service. We are committed to providing the best support possible, and your positive review is greatly appreciated. If you have any further questions or need assistance, feel free to reach out."
Makena Dlugos
April 17, 2025
"fantastic—professional, responsive, and genuinely helpful. Highly recommend for anyone looking for reliable insurance support!"
"Thank you, Makena, for sharing your experience and for the kind words. It's wonderful to hear that you found our service professional, responsive, and genuinely helpful. Your recommendation means a lot to us, and we're glad to be your choice for reliable insurance support. If there's anything else we can assist you with, please let us know."
Jenna Chernick
April 17, 2025
"I’ve had a great experience with Derek Gromko, always professional, friendly, and quick to respond to any questions I have. He made the process of setting up my policy easy and stress-free, and I feel confident knowing I’m well-covered. I highly recommend him for anyone looking for reliable and personalized service!"
"Thank you, Jenna, for sharing your positive experience. "
Kaylee Clark
April 16, 2025
"We love Derek Gromko‼️"
"It's wonderful to hear that you had a great experience with Derek. We truly appreciate your feedback and look forward to continuing to serve your insurance needs."
Kailtyn Wertlieb
April 16, 2025
"Best agent out there!!"
"Thank you, Kaitlyn, for your fantastic review! If there's anything else we can assist you with, please let us know."
kim mckenna
April 16, 2025
"I had a great experience with Derek. I highly recommend working with him, he is very knowledgeable and trustworthy."
"Thank you, Kim, for sharing your positive experience. Your recommendation means a lot to us, and we're glad to have been able to assist you."